Lifetime Warranty & Upgrades
Diamond Select strives to provide only the best products to you, and fully tests all items for quality assurance before they are shipped. So that you can have confidence that Diamond Select stands behind its products, we are proud to offer the following Lifetime Warranty: if you find a defect in your jewelry item at any time that you believe is due to a manufacturing error, you can ship the item back to Diamond Select (shipping insurance to be paid by you) and we will re-inspect the item. If the defect is determined to have occurred during the manufacturing process, we will replace or repair the item at no cost to you, and will reimburse you any shipping costs. We will also return the item to you via free shipping, fully insured. Please note, however, that if the defect or damage was due to normal wear-and-tear, we will offer to repair the product at cost but will not reimburse you for your shipping costs, even though we will provide free insured shipping when returning the item to you.
Lifetime Upgrades at this time only pertain to loose diamonds purchased from Diamond Select, and not to jewelry purchases. If you purchase a certified loose diamond, at any time in the future you can upgrade that diamond to any diamond at least one and a half times the value of the original stone. You will receive full credit for the cost of your original diamond, minus a 10% processing fee, that will be applied towards the higher-value diamond. Please note that upgrades are not available if you have damaged your original diamond or if you no longer have the original diamond grading report or certificate that was sent with your stone.